FAQs


Ordering
Bronco Hut is a Bronco parts, service and restoration company. We are open from 8 am to 5 pm CENTRAL time Monday through Friday. Please feel free to call during business hours or visit us online anytime you like. We will be happy to help you with all your Bronco needs.

Online Ordering
Buying from our website allows 24 hour-a-day secure, online ordering. Most orders will be processed the following business day except over the weekend and holidays. If your order contains a backordered item/s it will sometimes be held until all items are in stock depending on how much the overall shipping price will be affected by breaking the order into multiple shipments. We will email you with any backorders and you can specify whether you would like to ship the order complete or not. You can check your order status online by going to our order status page.

Your credit card is handled with complete security when you order from us. When you place an order your credit card is immediately hit with a charge.

How Can I Order My Parts?
Our only order method is ordering using a Visa, Master Card, Discover or American Express card. Debit Charge cards are also accepted when they are used like a credit card. When ordering you get an order confirmation and tracking number(s) emailed to you after the order is placed.

How Will My Parts Be Shipped?
Most orders are shipped with FedEx or United Parcel Service (UPS) or through the United States Post Office (USPS), this method is chosen by the customer when ordering online or over the phone.

Next Day Air, 2 Day Air and 3 Day Select are available at checkout for an additional cost.

Some items may be too large to ship with FedEx, UPS or USPS, if that is the case then the part(s) might have to be shipped via semi-truck as a freight shipment. Having a commercial address to ship to is best but it isnít necessary. Truck freight orders will not be quoted properly in the shopping cart. Our website cannot quote shipping on truck freight orders. We work with a freight broker to get you the best possible deal on your bulk and truck freighted orders so please email info@broncohut.com for a shipping quote on bulk orders and/or truck freight items. The receiving party is responsible for inspecting all truck shipped items BEFORE SIGNING FOR THEM.

Walk-in customers are welcome, however, our inventory is constantly changing. Your order is best placed ahead of time through our website. We will check for availability of the parts and have them pulled for you to pick up. If any parts are on backorder or no longer available we will email you.

I'm planning on picking my parts up in the store, what should I know before I plan my visit?
When you are placing an order that you want to pick up at the Bronco Hut please make sure you order your parts online at least 24 hours in advance. We do this for a number of reasons but the main one is we want to make sure that when you make the trip here you leave with what you came for! We ship out hundreds of parts a day, so if you come to the store without placing an order ahead of time we might end up not having what you need. With you ordering ahead of time not only will the parts be pulled and paid for ahead which saves you time, but you won't have to worry about not knowing if something is in or out of stock. Please make sure to plan ahead before planning your visit!

I found a typo in the printed or online catalog.
Prices included within this web site and in the catalog are subject to change without notice. We reserve the right to not accept responsibility for any typographical errors, price or otherwise.

I got my parts today, and one of them is broken.
Should anything happen to parts in shipping, please notify us immediately by email. We will need your order number so please have your invoice on hand before calling. Please keep the box and all of its packing materials until the shipping company has completed their investigation. The shipping company will notify us once the investigation is complete and we will inform you if anything else needs to be done on your end if necessary.