Returns & RMA's


Please inspect all orders for damage and report all discrepancies to us by email (info@broncohut.com) or by phone (918-994-7260) within 48 hours.

All returned items must be sent to our physical address:

Bronco Hut
502 N. Redbud Avenue
Broken Arrow, OK
74012

All sales are considered final with the exception of warranty claims.

No returns on electrical items will be accepted.

No returns accepted after 30 days, unless for warranty consideration.

All returns are subject to a re-stocking fee according to the following schedule: Within 30 days-15% fee.

All returned parts and original packaging must be in new sale condition as determined by our returns department.

Parts with which installation has been completed or attempted are not eligible for return.

Any part that has been disassembled, drilled, welded, cut, painted or modified in any way is not eligible for return. Incomplete kits are not eligible for return.

Any installation, disassembly or modification by a 3rd party on behalf of customer does not constitute an exception to our policy. The purchaser retains full responsibility for the condition for the part.

ALL RETURNS MUST HAVE A RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA). Please call 918-994-7260 to obtain a RMA number. All RMA numbers will be valid for a period of 15 days, within which we must receive your return. Please write your RMA number clearly of the outside of the returned package.

All returns must be shipped to us pre-paid and insured. Any return shipped to us COD or freight collect will not be accepted.

The customer assumes all shipping charges on returned items. However, on warranty or defective items, we will ship it back to the original shipping address at no additional expense to you.

Any submitted return requires all original equipment, components, documentation, manuals, cables, packaging etc. to be included with your item in order for us to process your RMA. Missing items will be subject to additional charges applied to the amount of your refund.

Backordered Parts.
All backordered parts will be held until the part is available. We do not cancel backorders unless notified by the customer.

Warranty on Parts.
Warranties are covered by the manufacturer of the parts NOT Bronco Hut. The manufacturer warranties the parts only labor is not covered under any of the warranties. Please email for specific information. Any parts sent for warranty are subject to inspection by Bronco Hut staff, and/or the manufacturer, and it is by that inspection whether the warranties will be granted.

Used 30 Days
Rebuilt 90 Days
New 90 Days
Q: Truck Shipments.

All orders placed through our website that require truck shipping cannot be quoted correctly by our website and you will be contacted within one or two business days to confirm the shipping costs of the order. Once that confirmation is given by reply email then the order will be shipped out. If you would like to get a truck freight quote before ordering online then please email us at info@broncohut.com and we will get you the best possible shipping cost we can find.

Other products may also require a crate and if so then that cost will be applied to the shipping cost when we verify that with you before shipping. All truck deliveries MUST be inspected for damage BEFORE ACCEPTING or signing for the delivery, any damages must be noted on Bill of Lading at time of delivery.

Crates, just a few examples...
Hood Box: $30
Tailgate Crate: $25
Q: Product Core Charges.
Here are a few examples of products with core charges. All core charges can be redeemed when a usable (our discretion) core and a copy of the original invoice is returned within 90 days. Most core items have an accompanying core item that can be purchased with the part in the online catalog.

Power Steering Box $200
Manual Steering Box $150
Rebuilt Steering Column $150
J - Shifter $50
Disc Brake Conversion $75